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Privacy Policy
This document explains how KoloPlus collects, uses, stores, and protects your personal data in accordance with the laws of Ukraine and the European Union.
🇪🇺 GDPR Compliant
🇺🇦 Ukrainian Data Protection Law
📋 Digital Services Act
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3. What Data We Collect
Categories of personal data and their sources
3.1. Data you provide directly
| Category | Examples | Required |
|---|---|---|
| Registration data | Email, nickname, password hash | Required |
| Profile data | Avatar, bio, gender, birth date | Optional |
| User content | Posts, comments, messages, media files | At your choice |
| Support communications | Tickets, complaints, appeals | As needed |
| Payment / payout data | Billing or payout details for monetization flows | Optional / conditional |
3.2. Data collected automatically
| Category | Examples | Purpose |
|---|---|---|
| Technical data | IP address, browser, OS, device resolution | Security, troubleshooting, analytics |
| Device data | Device identifier, model, locale | Personalization and fraud prevention |
| Usage data | Pages viewed, clicks, session duration | Service improvement |
| Approximate location | Country or city inferred from IP | Localization and compliance |
| Gameplay activity | Arena progress, quest events, achievements | Core functionality |
3.3. Third-party sources
- OAuth providers — public profile data and email where you sign in through a social or identity provider.
- Payment processors — transaction status and anti-fraud signals, without storing full card details where not needed.
- Advertising / analytics partners — aggregated or pseudonymous performance data.
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4. Purposes of Processing
Why we use your data
- to create and maintain your account;
- to deliver platform, gameplay, social, moderation, and support features;
- to protect users and detect fraud, abuse, and security incidents;
- to measure service performance and improve usability;
- to comply with legal obligations and regulator requests;
- to personalize interface language, settings, and certain content;
- to run monetization, payouts, and advertising workflows where enabled.
Version2.0.0
Effective from21.02.2026
Updated06.04.2026
Jurisdiction🇺🇦 🇪🇺